/ FAQ
Straight answers.
Common questions from builders, developers, dealers and owner-builders. Don't see yours? Ask us.
Who is KynicSourceDepot set up to serve?
Buyers who purchase materials in volume: multifamily and build-to-rent developers, home builders, hospitality projects, lumberyards and dealers, general contractors, and owner-builders working on a single home, a two-family build or a handful of units.
What should I send to get a quote?
Whatever you have. A full drawing set works best, but a window or door schedule, a finish schedule, a spec section or a list of quantities is enough to get started. Include the project location and when you need the materials.
Is there a minimum order?
We are built for bulk and project quantities rather than single items. Current minimums: [MINIMUM ORDER].
Can I buy just one category?
Yes. You can ask for one line, such as interior doors, or a full package. Every quote is itemized, so you can add or remove lines.
How long does an order take?
It depends on the product, the quantity and the destination. Your quote will show an estimated schedule for each line, and we confirm timing before you place a deposit.
Where do you deliver?
Our current service area: [SERVICE AREA]. Freight terms for your address are spelled out on the quote. Unloading at the site is normally handled by the buyer unless the quote says otherwise.
Can you match a specific product or brand?
Send us the spec and we will tell you plainly whether we can supply that product or a comparable one. Any substitution is listed on the quote for your approval. We never swap products without telling you.
What about warranties?
Warranty coverage depends on the product line. Terms: [WARRANTY TERMS]. The specific warranty for each line will be stated on your quote or order documents.
Do you sell to homeowners?
Yes, if you are building and buying in project quantities. Owner-builders send plans the same way contractors do, and we quote the materials you choose. Your contractor still handles installation.
What happens to the plans I upload?
We use your files only to prepare and follow up on your quote. See our privacy policy for details.
Request a quote
Send your plans. Get an itemized quote.
Upload drawings or a quantity list and tell us where the project is. We will follow up to confirm scope and send a line-item quote.